Privacy policy

Information you provide

The enquiry form collects your name, email address, optional phone or WhatsApp number, the service selected and your message. Please do not include identity documents, financial records or sensitive tax information in an initial enquiry.

How we use it

We use your information to review and respond to your request, prepare a proposal and coordinate services you choose to engage. Sending an enquiry does not subscribe you to marketing communications.

Where enquiries are stored

Enquiries are stored privately in the website’s WordPress administration area. An email notification may also be sent to the configured site recipient. The website is hosted through Hostinger. Access to enquiries is restricted to authorised site administrators.

Service providers

If you decide to proceed, the agreed service may require information to be provided to a landlord, utility provider, representative or public authority. The relevant information and submission arrangements are explained as part of that process.

Retention

Enquiry information is retained for the time needed to handle the request, manage an agreed service and meet applicable record-keeping obligations. You can contact us to request information about retention or to ask for deletion where applicable.

Technical information and cookies

The hosting environment may process technical logs for operation and security. The enquiry form uses a temporary submission limit to reduce spam. WordPress may use essential cookies for administrator login. Third-party services opened through external links apply their own privacy policies.

Your requests

You can contact us to request access to, correction of or deletion of information you provided, subject to applicable requirements. We may need to verify that the request relates to you.

Service operator & contact

Service enquiries and requests about your data can be submitted through our contact page.

Last updated: September 30, 2026.